If you need help from our foodbank there are a few simple steps to follow.
The most important step is to get a foodbank voucher.
In order to provide the most appropriate help for the circumstances of your situation we work with local agencies. If they feel you are struggling to put food on the table, they will issue you with a foodbank e. voucher. The local agency can also provide long term support if needed to help address some of the issues behind the reasons for your crisis. Agencies we work with include: Citizens Advice, housing support officers, children’s centres, health visitors, social services and some local charities.
1. Get in touch with us.
If you call or email our foodbank we can talk through your situation and put you in touch with a relevant local agency.
2. Arrange a visit to the e. referral agency.
They will discuss your situation and supply you with a foodbank voucher where appropriate.
3. We will deliver your parcel to you.
Our team of dedicated volunteers will then deliver a parcel to you during our working hours (this will be Tues & Thurs each week and deliveries will usually be made between 12noon and 2pm). Please allow them to operate in a COVID-safe manner by maintaining 2m distance from them at all times. There must be someone home to receive the parcel as we are unable to leave them on the doorstep for you. If you are not in, we will return the parcel to the Foodbank and you will need to contact us.
If you have any further questions our FAQ’s page may help, or feel free to give us a call.